Terms of Service

Date of last update: August 26, 2021

These Terms of Service apply to all services provided by Dev2Biz LTD. (a private limited company, incorporated in the Republic of Estonia, registered in the Estonian Commercial Register under the number 16394640, whose place of business is at Hobujaama 4, Tallinn 10151, Estonia.

Dev2Biz Ltd. operates the Riidee service (hereinafter referred to as “Riidee”, “we”, “us”,or“our”) and which provides an online platform that connects drivers who have empty seats in their vehicle and will be making a trip, with individuals who are seeking to make the same trip and are seeking a means of transportation (collectively, the “Services”), which are made available through our Website at www.chat-ride.com and any other Subdomains or Mobile Applications which Riidee makes the Services available through (collectively, the “Service”). By using the Service you understand and agree to be legally bound by these Terms of Service (“Terms of Service”) whether you register to use the Service or not. Please read carefully as these Terms of Service govern your access and use of the Service, and all Members' (described below) and Riidee content. If you do not agree with the Terms of Service then you have no right to continue using or accessing the Service and all Members' and Riidee content. Failure to abide by the Terms of Service as hereby stated may subject you to civil and criminal penalties.

The Service is offered as an online platform through which Drivers (defined below) and Passengers (defined below) may post and arrange Trips (defined below) for Carpooling (defined below) purposes directly with each other and in a strictly non-commercial or professional context. By proceeding to use and access the Service you confirm that you acknowledge that Riidee is in no way a party to any agreements entered into between Drivers and Passengers, and has no control over the conduct of Drivers, Passengers or Members of our Service. You understand that Riidee is not an insurer, agent or broker, and you disclaim us of all liability in this regard to maximum extent permitted by law.

Definitions

Changes to the Terms of Service

Riidee reserves the right, at its sole discretion, to modify the Service or to modify these Terms of Service, including the Booking Fee, at any time and without prior notice. If we modify these Terms of Service, we will either post the modification on the Website or via the Mobile Application or otherwise provide you with notice of the modification. We will also update the "Last Updated" date at the top of these Terms of Service. By continuing to access or use the Service after we have posted a modification on the Website or via the Mobile Application or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms of Service. If the modified Terms of Service are not acceptable to you, your only recourse is to cease using the Service..

Members Responsibilities

We ask Members to verify their identity through their email or phone number. We do not investigate any Member's reputation, conduct, morality, criminal background or any other information posted on the Service. You are responsible for exercising common sense and determining the suitability of other Members of the Service. We encourage you to communicate directly with potential Drivers or Passengers through the Service and to take the same precautions you would when meeting a person for the first time.

You are solely responsible for your interactions with other Members of our Service. We will not be responsible for any damage or harm resulting from your interactions with other Members. We reserve the right to monitor interactions and restrict access to any Member who is posting material we consider objectionable.

As our Service is a facilitator, in the event of a dispute between you and another Member, you release us (and our affiliates) from claims, demands and damages (actual or consequential) of any kind and nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out or in any way connected with such disputes.

Member Conduct

As a Member of this Service, you must act responsibly and exercise good judgment. This includes, but is not limited to, the following:

Reporting misconduct

If you feel that another Member of the Riidee Service has acted inappropriately including but not limited to offensive, violent or sexually inappropriate behavior, or engages in other disturbing conduct, you must immediately report such person to the appropriate authorities and to us by contacting us, providing that your report does not obligate us to take any action or cause us to incur any liability.

Use and access of the Service

NO commercial activities, unless otherwise agreed by contract with Riidee.

The Service is strictly limited to providing a Service for Drivers and Passengers to Rideshare in a private capacity. The Services may not be used to offer or accept Carpooling for profit or in any commercial or professional context, unless otherwise agreed by contract with Riidee.

Drivers may not profit from any Trip. The Service and the cost Contribution may only be used to discharge the Driver’s costs and may not be used to generate any profit for the Driver. The Driver is not entitled to make profit by virtue of the amount of the Trip Contribution, the types of Trips offered by a Driver, the frequency of such Trips or the number of Passengers transported. This applies to all activities, arrangements and services booked using the Service and any additional services or activities which may be agreed between Driver and Passenger..

The Driver must not provide additional services to any Passenger for profit or gain (and the Passenger may not accept or ask for any such services) including (without limitation) package delivery, waiting time, additional drop-off and pick-up points and collecting additional passengers (other than the Passenger).

All Trips and pick-up and drop-off points must be pre-agreed through the Service in advance. Drivers may not collect any Passengers from any location which has not been pre-agreed with the Passengers through the Service.

The Driver must not provide additional services to any Passenger for profit or gain (and the Passenger may not accept or ask for any such services) including (without limitation) package delivery, waiting time, additional drop-off and pick-up points and collecting additional passengers (other than the Passenger).

Drivers may NOT post trips speculatively. Drivers can only post trips if they are 100% sure of when and where they are travelling, to ensure a reliable service for Passengers.

Riidee attaches great importance to the driving history of its driver members, particularly regarding driving under the influence of alcohol. Please note that drivers with a history of driving under the influence of alcohol will be denied access to our service as long as they are obliged by law to drive with an alcohol breath tester (breathalyzer) or any alcohol tester of any kind.

Drivers are reminded that using the Service in a commercial or professional capacity may invalidate a Driver’s insurance. Riidee’s liability is limited in accordance with these Terms of Service and in particular Riidee is not liable in respect to any breach of any agreement between Members or breach by a Member of these Terms of Service including where any Driver (in breach of these Terms of Service) offers services through the Service in a professional or commercial capacity (thereby potentially invalidating their insurance). It is up to Members to be vigilant in ensuring that services are not provided on a commercial basis.

Riidee doesn’t provide transport services. The Service is a communications platform for Members to transact with one another. Riidee does not interfere with Trips, destinations or timings. The agreement for Carpooling is between the Driver and the Passenger. Riidee is not a party to any agreement or transaction between Members, nor is Riidee liable in respect of any matter arising which relates to a Booking between Members. Riidee is not and will not act as an agent for any Member.

Any breach of these Terms of Service will give rise to immediate suspension of a Member’s account and they may be restricted from accessing any further Services.

Access to Rideshare service

Each Member of Riidee is asked to create an Account to access the Rideshare service. To create an Account, you must:

When creating your Account, you agree to provide accurate and true information, and to update it through your profile or by notifying Riidee.

You agree to be the sole owner of your Account, and to not share its access with anyone.

You agree that all representations, communications, bookings, payments and the use of any of the other features provided by Service are only made by you, and never by a third party, or on behalf of a third party.

You agree not to create or use, under your own identity or that of a third party, Accounts other than that initially created by you.

You may have to enter an email and password as part of the registration process. You are solely responsible for the confidentiality and use of these. You must notify us immediately of any unauthorized use of your login details or any other breach of security.

Eligibility to use the Service

Riidee offers a Rideshare service which allows Members to contact each other to arrange a Rideshare. The Passenger is expected to contact the Driver through the Riidee service to arrange a Rideshare and any conditions of travel (including size of luggage, equipment, etc).

The eligibility of a Member to use the Rideshare service is to Riidee’s discretion and as such Riidee reserves the right to withdraw that service from any Member at any time.

You are not authorized to create an account or access or use the Service or systems it resides on unless all of the following are true:

Conditions under which the Service is provided

Riidee reserves the right to:

Features of the Service

Trips

Messages

Messages

Bookings

The Passenger may book one or more seats from the Service only by performing an online payment with a valid credit or debit card,cash in advance,coins. The payment is received by Riidee and constitutes a Booking on the Trip.

After performing a successful Booking on a Trip, the Driver and Passenger are bound to that Booking and any cancellations are subject to the Cancellations terms listed below in Section 6.5.

The Driver and Passenger are informed of the Booking by notifications sent to their email address or phone registered with Riidee. The Booking is only valid under the Member’s registered name on the Service and is void under any other name. The Driver is subject, upon a Booking placed by a Passenger, to complete the Trip as agreed by each party. The Driver must ensure there are enough seats in their vehicle to comfortably accommodate each and every Passenger with a seatbelt.

Drivers have the choice between two systems to receive bookings on their Trip:

Currency

All Payments and Payouts on Riidee are processed in selected currency from member profile settings."Riidee app is in testing and promotion phase we do not charge any fee for our service".

Payments by passengers

Payout to drivers

Policies on cancellations, no-shows and disputes

Passenger Cancellation Policy

Passenger No-show Policy

If a passenger was booked on a trip and does not show up, our Passenger no-show policy applies.

Disputing cancellations, bookings or payments

A Driver or Passenger have four (4) days after a Trip was scheduled to depart on the Service to dispute a Booking, Cancellation or Payment that would result in the Driver receiving a Payout, as per section 6.4.1.3. If there has been no disputes from the Driver or Passenger within four (4) days after the Trip was scheduled to depart on the Service on any Bookings, Cancellations or Payments on that Trip resulting in Contributions for the Driver, or the Passenger has indicated the Trip has successfully happened through the Service or through any other communication channels, including our Support channels or any other online or offline communication channels, inside or outside the scope of our Service, the Payment to the Driver will proceed as per usual and under the rules defined in this Section.

A Driver or Passenger may raise a dispute for a Booking within the four (4) day dispute window by using the review system provided by the Service.

Beyond the four (4) day dispute window after a Trip was scheduled to depart on the Service, we will not process a refund to the Passenger or the Driver.

Insurance

The Driver takes the responsibility to insure their vehicle as per the laws in effect and to check the validity of their insurance before every Trip. The Driver must also have a valid driver’s licence.

For information, it is generally accepted that Passengers contributing to the cost of a Trip are covered under the terms of insurance policies in North America.

It is each Driver’s and Passenger’s responsibility to verify with their insurance company they are covered while Carpooling.

For Drivers with company issued vehicles, it is also their duty to check their insurance policies cover all Passengers on a Carpooling Trip.

Both Driver and Passenger are informed of the possibility for their insurance companies to refuse to cover the damage caused in a possible incident while using a private vehicle for commercial purposes as depicted in Section 3.1.

The Member accepts the full financial responsibility for any uncovered insurance claims that might result from an accident, and agrees that Riidee is in no way liable.

Riidee reserves the right to suspend at any time a Member’s Account and withhold any outstanding payments in suspicion or acknowledgement of the Member practicing any commercial activity related to the Service, as described in Section 3.1. Riidee also reserves the right to communicate any illegal activity through the Service to the relevant authorities.

Litigations & conflicts

Riidee provides a contact form for Members to report any conflicts and resolve litigations. This form is destined, in particular, to help Members resolve litigations around Bookings and cancellations.

Riidee does its best to address all demands in a timely manner but has no obligation to solve all conflicts that arise on the Service between Members.

If a litigation goes unsolved between Driver and Passenger, Riidee reserves the right to withhold any outstanding money paid by the Passenger until an agreeable solution is found between Passenger and Driver or a legal decision is imposed.

Verification

Verification is available from the Riidee Service.We reserve the right to expand or limit the availability of our verification or terminate the verification program at any time.

Community Rules

By using the Service, you agree that you will not:

Privacy

Information collected by Riidee during the verification process will not be sold, shared or rented to others. Changes to the verification will be communicated via notifications on the Service, our newsletter or email updates.

The files collected as part of the verification process on the Service will be used for manually verifying validity of details provided. Once the information has been verified, we will destroy any document you might have uploaded to our server (photo or scan of passport, ID card, driver's license) within 7 days of verification. The documents might stay in backup files for up to 30 days, and then destroyed forever. We do not keep any other copies of your personal files anywhere, in accordance with Canadian Law.

The information in the files collected will not be copied to text or stored in our database. We merely use the process to visually verify identities and do not store the information present on the documents on our servers or in our database.

Liability, Warranties, Indemnity, Intellectual property and other Legal matters

YOU EXPRESSLY UNDERSTAND AND AGREE THAT DEV2BIZ LTD AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF DEV2BIZ LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.

Indemnity

You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless Riidee, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, including attorney’s fees due to, arising out of, or relating in any way to your access to or use of the Service, your Content, or your breach of this Agreement.

You acknowledge and accept that Riidee does not do any background checks on its users, cannot be responsible for the behaviour and personal conduct of its members or any criminal acts committed by them before, during and after using the service, and does not verify or validate the veracity of the information submitted by its members. You are solely responsible for your own protection and safety when engaging and communicating with other community members. Riidee is not responsible for any loss or damage or personal injury, physical, psychological or material, direct or indirect, that you, another member or a third party may incur before, while and after using the service, by using any information on this website, by the misuse of the service by other members or by information Riidee obtained by you or other members of the service.

Trademark Information

You agree that all of Riidee's trademarks, trade names, service marks and other Riidee logos and brand features, and product and service names are trademarks and the property of Dev2Biz LTD. (the "Dev2Biz trademarks"). Without Riidee's prior permission, you agree not to display or use in any manner the Dev2Biz OÜ trademarks in any manner.

Legal compliance

You shall use the Service in a manner consistent with any and all applicable national and international laws and regulations.

Termination & Discontinuance of Service

  • Termination
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